How Beth Israel Lahey Health Cut Fax Failures From 34% to 4% — and Saved $4 Million
Beth Israel Lahey Health said modernizing its fax infrastructure during a major Epic EHR consolidation helped the health system slash fax failure rates from 34% to 4% and save $4 million. By adopting Retarus’ cloud-based platform, the health system simplified referrals and prescription processing, as well as reduced manual administrative work.